Overview

Orbe’s geolocation technology is designed to remember your customers’ country and language preferences. This ensures that once a customer selects their preferences, they won’t be prompted again on future visits. Additionally, if a customer ends up on the wrong country version of your site, Orbe will automatically guide them back to the correct experience based on their saved preferences.

To keep these preferences updated, it’s essential to offer customers a way to select their country (and language, if applicable) with a selector that’s integrated with Orbe. This integration ensures that any changes are stored properly and applied in future visits.

Why integration with Orbe is important?

If your selector isn’t integrated with Orbe, customer changes won’t be saved, and Orbe may keep redirecting users based on old preferences. Orbe relies on these preferences for:

• Automatic redirection to the right experience

• GDPR-compliant consent storage and SEO-safe redirection

• Accurate data sync with tools like Klaviyo

If the selector doesn’t update Orbe, these systems break and the user experience becomes inconsistent.

To avoid this, make sure your country and language selector is connected to Orbe. Choose the option that fits your store best:

Geolocation Button

Opens Orbe’s popup so users can update their country or language.

Country Selector

Let users manually switch to another country.

Language Selector

Let users manually change their language.

Modal Selector

A selector with all country and language options in a modal format.

Integrate your selector

If your theme already includes its own selector, you can integrate it with Orbe (developer required).