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Learn how to connect multiple Shopify Expansion stores
For some brands with globally dispersed teams that independently manage operations in their local markets, it's often preferred to sell cross-border using multiple stores, along with the ability to sell and get paid in different currencies. In this way, they create multiple Expansion stores for some strategic countries.
In Orbe, we have developed a feature that allows connecting these multiple Expansion stores and Shopify Markets simultaneously and redirecting the customers to the right shopping experience.
This feature is included in the Orbe Plus Plan and allows connecting out of five stores. For more stores, we recommend contacting our team through Live Chat or email to ask for a custom plan that allows connecting as many stores as you need.
Each expansion store has a different platform domain. For example, "store-us.myshopify.com", "store-europe.myshopify.com" and "store-international.myshopify.com"
In this article, we will explain how you can connect these multiple Shopify Stores:

Step 1. Upgrade your plan to Plus

Open Orbe and go to the "Plans" section. Click on "Go Plus", then "Approve" the payment.
Remember that by choosing the annual plan, you can enjoy a 20% annual savings, and if you cancel your plan within the first 30 days, we will refund your money.

Step 2. Add your primary store

Go to the "Sync Stores" section in the store where you paid for the Plus Plan and add it as "Primary Store". Then copy the code that Orbe generates and paste it into your secondary stores.

Step 3. Add your secondary stores

Go to the "Connect Stores" section in all your secondary stores, add them as "Secondary Store", and paste the code generated in your primary store:
Remember to repeat this step for all the Expansion stores you want to connect and then click "Save."

Step 4. Remove duplications

If there are duplications in your Shopify Markets settings, where you set up sales to a specific country from two different stores, Orbe will detect this and provide you with the option to choose which store to redirect your customers to when they visit your website from those countries.
For instance, if you've connected two stores, and both have shipping settings for France, you'll need to select the correct shopping experience for your French users:
If you connect more than two stores, make sure to paste the code into all of your stores before selecting the appropriate store for each country. Orbe requires all stores to be connected in order to read and identify all the duplications within your Markets settings.
Orbe can identify duplications and offer choices for designating the right store for each country. However, we strongly recommend resolving this matter directly within your Markets settings. For example, in line with the previous example, if you plan to ship to France from mushdeskco.myshopify.com, it's advisable to remove France from the Markets settings on orbeapp.myshopify.com.
Orbe always ensures that your customers make purchases from the appropriate store, so there's no need to have France listed in both stores.
Remember, if you modify your Markets settings, you must resync your Markets from Orbe, as explained in this article.

Step 5. Activate the full path URL redirection

When connecting different stores with Orbe, you can enable the "Redirection with full path URL" option if you share the same URL structure across all your domains and wish to redirect customers to the exact page they landed on, but in the appropriate shopping experience.
Let's illustrate this with an example. Imagine your customer arrives at:
If you have the 'full path URL' option activated, in this case, the redirection will take them to the same product in Store B:
However, if the 'full path URL' option is disabled, they will be redirected to the home page of Store B:

What happens if you don't have the same URL in multiple stores?

Continuing with the previous example, if you redirect the user from https://mushdeskco.com/products/example1 to https://orbeapp.com/products/example1, but the second link doesn't exist, your customer will encounter a 404 error.

Step 6: Exclude URLs from geolocation

Geolocation is a robust tool, but there are occasions where excluding specific URLs becomes essential. Consider the scenario where your product URLs remain consistent across all stores, but the shared blog section shouldn't trigger the geolocation popup.
By providing the URLs for exclusion, users can navigate shared sections like the blog without being redirected based on their IP address.

Illustrative Example

Imagine your brand has separate stores for Spain, the United States, and Australia, with a common blog across all three. If the blog is specifically available in the U.S. store, excluding blog URLs ensures that users from Spain can freely explore the blog without geolocation interference.
Let's delve deeper. If a Spanish user, starting from the blog, navigates to a specific product page, on the first visit, the popup will suggest their European location. On subsequent visits, with saved preferences, Orbe automatically redirects them to the correct experience.
To achieve this, simply add "/blogs/blog/*" to exclude all blog-related URLs from Orbe's functionality. Consequently, Orbe will remain inactive on those pages, and there will be no redirection.
Keep in mind that the asterisk (*) in the URL pattern includes all the content after the specified URL. If you wish to disable the full path redirect for a specific page only, make sure to add the complete URL of that particular page.
Occasionally, you may need to include multiple URLs. In such cases, add several URLs by separating them with commas. Ensure the URLs are added without the domain, like this: "/collections/all, /products/example".
By managing URL exclusions, you have greater control over when and where Orbe's geolocation features are active.

Step 7. Enable the popup in all your stores

After connecting and syncing your markets, don't forget to enable the popup in all your stores. If you have any questions about customizing it, please refer to the following article.

FAQs

Can I connect a Shopify store with a store from another platform, such as Magento, Prestashop, Salesforce Commerce, or others?
Certainly! Let's consider a scenario: You have a Shopify store for your European customers and a Magento store for your U.S. customers. Orbe can seamlessly connect these two stores. When a user from the U.S. visits your European store, they will be automatically redirected to your Magento store for a smoother shopping experience.
However, it's important to note that Orbe is currently compatible only with Shopify and not with other e-commerce platforms. This means that European users visiting the U.S. store (Magento) won't be redirected to the Shopify store.
To clarify, Orbe's redirection is unidirectional, going from Shopify to other platforms and not the other way around.
If you're interested in this feature or have any questions, kindly complete this form to provide the necessary details. Our team will review your submission and implement it through a custom development.