Connect Stores
Learn how to connect multiple Shopify Expansion stores
For some brands with globally dispersed teams that independently manage operations in their local markets, it's often preferred to sell cross-border using multiple stores, along with the ability to sell and get paid in different currencies. In this way, they create multiple Expansion stores for some strategic countries.
In Orbe, we have developed a feature that allows connecting these multiple Expansion stores and Shopify Markets simultaneously and redirecting the customers to the right shopping experience.
This feature is included in the Orbe Plus Plan and allows connecting out of five stores. For more stores, we recommend contacting our team through Live Chat or email to ask for a custom plan that allows connecting as many stores as you need.
Each expansion store has a different platform domain. For example, "store-us.myshopify.com", "store-europe.myshopify.com" and "store-international.myshopify.com"
In this article, we will explain how you can connect these multiple Shopify Stores:
Open Orbe and go to the "Plans" section. Click on "Go Plus", then "Approve" the payment.
Remember that by choosing the annual plan, you can enjoy a 20% annual savings, and if you cancel your plan within the first 30 days, we will refund your money.
Go to the "Sync Stores" section in the store where you paid for the Plus Plan and add it as "Primary Store". Then copy the code that Orbe generates and paste it into your secondary stores.
Go to the "Connect Stores" section in all your secondary stores, add them as "Secondary Store", and paste the code generated in your primary store:
Remember to repeat this step for all the Expansion stores you want to connect and then click "Save."
If there are duplications in your Shopify Markets settings, where you set up sales to a specific country from two different stores, Orbe will detect this and provide you with the option to choose which store to redirect your customers to when they visit your website from those countries.
For instance, if you've connected two stores, and both have shipping settings for France, you'll need to select the correct shopping experience for your French users:
If you connect more than two stores, make sure to paste the code into all of your stores before selecting the appropriate store for each country. Orbe requires all stores to be connected in order to read and identify all the duplications within your Markets settings.
Orbe can identify duplications and offer choices for designating the right store for each country. However, we strongly recommend resolving this matter directly within your Markets settings. For example, in line with the previous example, if you plan to ship to France from mushdeskco.myshopify.com, it's advisable to remove France from the Markets settings on orbeapp.myshopify.com.
Orbe always ensures that your customers make purchases from the appropriate store, so there's no need to have France listed in both stores.
Remember, if you modify your Markets settings, you must resync your Markets from Orbe, as explained in this article.
When connecting different stores with Orbe, you can enable the "Redirection with full path URL" option if you share the same URL structure across all your domains and wish to redirect customers to the exact page they landed on, but in the appropriate shopping experience.
Let's illustrate this with an example. Imagine your customer arrives at:
If you have the 'full path URL' option activated, in this case, the redirection will take them to the same product in Store B:
However, if the 'full path URL' option is disabled, they will be redirected to the home page of Store B:
At times, you may want to enable full-path redirects, but there could be situations where you need to disable geolocation. We've considered this scenario as well. For instance, imagine that the product URL structure remains consistent across all three stores, but the blog section is shared among the websites, and you don't want the popup to appear on the blog pages.
To achieve this, simply add "/blogs/blog/*" to exclude all blog-related URLs from Orbe's functionality. Consequently, Orbe will remain inactive on those pages, and there will be no redirection.
Keep in mind that the asterisk (*) in the URL pattern includes all the content after the specified URL. If you wish to disable the full path redirect for a specific page only, make sure to add the complete URL of that particular page.
Occasionally, you might want to include multiple URLs. If that's the case, you can add several URLs by separating them with commas.
Continuing with the previous example, if you redirect the user from https://mushdeskco.com/products/example1 to https://orbeapp.com/products/example1, but the second link doesn't exist, your customer will encounter a 404 error.
After connecting and syncing your markets, don't forget to enable the popup in all your stores. If you have any questions about customizing it, please refer to the following article.
Can I connect a Shopify store with a store from another platform, such as Magento, Prestashop, Salesforce Commerce, or others?
Certainly! Let's consider a scenario: You have a Shopify store for your European customers and a Magento store for your U.S. customers. Orbe can seamlessly connect these two stores. When a user from the U.S. visits your European store, they will be automatically redirected to your Magento store for a smoother shopping experience.
However, it's important to note that Orbe is currently compatible only with Shopify and not with other e-commerce platforms. This means that European users visiting the U.S. store (Magento) won't be redirected to the Shopify store.
To clarify, Orbe's redirection is unidirectional, going from Shopify to other platforms and not the other way around.
If you're interested in this feature or have any questions, please don't hesitate to reach out to our team through the support form or Live Chat.
Last modified 21d ago