Global-e

Integration of Orbe with Global-e Native

What is Global-e?

Global-e's platform is designed to make it easy for businesses to expand into new markets without worrying about the complexities of cross-border selling.

Our partnership with Global-e is a testament to our shared commitment to innovation, customer satisfaction, and global reach.

FAQs

How does Orbe integrate with Global-e Native?

Orbe integrates natively with Global-e Native if you have Orbe installed on your Shopify store. This seamless integration enables the synchronization of all your markets' data across all connected stores.

What happens if Global-e makes changes to my market settings?

If Global-e has made any changes in your market settings, there's no need to worry.

Simply use Orbe's "Sync Markets" feature, which will automatically update all changes. For a step-by-step guide on how to do this, please refer to Refresh Data.

If you don't see all your available countries after that, don't hesitate to contact our support team. We're committed to assisting you.

Is the integration between Orbe and Global-e compatible with all Shopify stores?

Yes, if you have Orbe installed on your Shopify store, the native integration with Global-e is designed to work smoothly, allowing you to manage your markets' data efficiently across all connected stores.

What is Automatic Redirection by Global-e?

Global-e's automatic redirection feature redirects users based on their IP. While this automatic redirection feature might be appealing to some merchants, it's not recommended: #why-a-popup-why-not-automatically-redirection

Orbe will automatically redirect your users in their subsequent visits after giving you consent on their first visit. This approach offers users more flexibility to select their country preferences and language, creating a better international customer experience.

How Do I Disable Automatic Redirection from Global-e?

This quick tutorial guides how to use a third-party app and is intended for informational purposes only.

Orbe does not have direct control over or support Global-e's functionalities.

We strongly recommend contacting your Global-e support team, who have the expertise to assist you in understanding and managing this feature.

Here's how you can disable this feature:

1. Log into your Global-e Crossborder app on Shopify:

   
2. Go to Settings:

   
3. Find and toggle off the automatic redirection option:

   
4. Save the changes