Global-e

Integration of Orbe with Global-e Native

Orbe is an official Global-e partner. Orbe Geolocation is fully compatible with Global-e stores.

Orbe and Global-e work closely to help Shopify merchants deliver a clear, local buying experience across markets.

Global-e powers fiscal compliance, duties, and international shipping in Shopify through Global-e Native and Shopify Markets.

Orbe Geolocation complements that setup by ensuring each international visitor lands in the right country and language experience from the first visit, and stays in the correct experience throughout the buying journey.

FAQs

How does Orbe integrate with Global-e Native?

Orbe integrates natively with Global-e Native if you have Orbe installed on your Shopify store. This seamless integration enables the synchronization of all your markets' data across all connected stores.

What happens if Global-e makes changes to my market settings?

If Global-e has made any changes in your market settings, there's no need to worry.

Simply click Orbe's "Refresh data" button to update those changes in your Orbe configuration. For a step-by-step guide, please refer to Refresh data.

If you don't see all your available countries after that, don't hesitate to contact our support team. We're committed to assisting you.

Is the integration between Orbe and Global-e compatible with all Shopify stores?

Yes. Orbe Geolocation is fully compatible with Shopify stores using Global-e. As an official Global-e partner, we've built this integration to work reliably within Global-e Native and Shopify Markets setups.

What is Automatic Redirection by Global-e?

Global-e's automatic redirection feature redirects users based on their IP. While this automatic redirection feature might be appealing to some merchants, it's not recommended: FAQs

Orbe will automatically redirect your users in their subsequent visits after giving you consent on their first visit. This approach offers users more flexibility to select their country preferences and language, creating a better international customer experience.

How do I disable the automatic redirection from Global-e?

This quick tutorial guides how to use a third-party app and is intended for informational purposes only.

Orbe does not have direct control over or support Global-e's functionalities.

We strongly recommend contacting your Global-e support team, who have the expertise to assist you in understanding and managing this feature.

Here's how you can disable this feature:

1. Log into your Global-e Crossborder app on Shopify:

   
2. Go to Settings:

   
3. Find and toggle off the automatic redirection option:

   
4. Save the changes