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  • 👋Before starting
    • Welcome
    • How Orbe works
    • Pricing
    • FAQs
  • 🧩GENERAL
    • Install Orbe
    • Refresh Data
    • Connect Stores
      • Redirect to another store
      • Settings
    • Integrations
      • Klaviyo
      • Global-e
      • Connectif
      • Hreflang Manager
      • Announcement Bar
    • Uninstall Orbe
  • 🌐Geolocation Popup
    • Set up Geolocation
    • Translations
    • Common issues
  • 🔁Selectors
    • Overview
    • Geolocation Button
      • How it works
      • Selector Placement
      • Variables
      • Custom Code
    • Market Selector
  • ⚙️Settings
    • Notifications
    • Behavioral Preferences
    • Custom CSS
  • Developer Reference
    • CSS
    • JavaScript
    • Relocating the Market Selector
    • Integrate your selector
    • Snippets
      • Create a full-screen popup
      • Country Order Customization
      • Language Order Customization
      • Hide the popup in a country
      • Change popup fonts
      • Hide countries
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  • How do we tally successfully redirected users?
  • Do you offer a free trial?

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  1. Before starting

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Last updated 1 day ago

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How do we tally successfully redirected users?

Given that our popup only appears and automatic redirections occur, when a user lands in an incorrect experience, we exclusively count users as successfully redirected when they arrive in an incorrect language or experience based on their location and preferences.

Imagine you're a Spanish brand operating your primary shopping experience at www.mystore.com, where you sell products in Euros, provide content in Spanish, and offer exclusive items for your Spanish customers. However, you also employ Shopify Markets to create a distinct shopping experience for US users, hosted at www.mystore.com/en-us, where prices are 10% higher, transactions occur in USD, and the website is available in English. Here's how this scenario works:

  • When a Spanish user visits www.mystore.com, they are already in the appropriate shopping experience, so we do not categorize them as successfully redirected users.

  • Conversely, when a US user visits www.mystore.com (Spanish Shopping Experience), they are initially presented with a popup to guide them to the correct shopping experience, which is tailored for the United States. Upon acceptance, their subsequent visits are automatically redirected. Each of these automatic redirects is counted as a successful redirection.

Similarly, if users utilize the country selector to modify their market preferences, it will also be considered as a successful redirection.

Our free plan includes up to 300 successfully redirected users per month to the correct shopping experience, making it ideal for businesses starting to expand globally. In our paid plans, you'll enjoy unlimited redirections.

Do you offer a free trial?

You can use our geolocation service for free, up to 300 successfully redirected users per month. If you'd like more time to evaluate our service before making a decision, we offer free trials:

  • For Monthly plans, you'll enjoy a 7-day free trial. If you decide to cancel your plan within these seven days, you won't incur any charges.

  • We provide a 15-day free trial with yearly plans. If you choose to cancel your plan during the first 15 days, no charges will be applied.

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