Settings

Set up redirect behavior

When connecting multiple stores, you can decide how redirections between them should work. There are two options:

Redirect to homepage

Use this if your stores don’t share the same URL structure.

This option redirects users to the homepage of the correct store. It helps prevent 404 errors when equivalent pages don’t exist across stores.

Redirect to the same page

Use this if your stores share the same URL paths.

When enabled, Orbe redirects users to the same page they were visiting, but in the correct store.

For example:

• The user lands on: https://store-a.com/products/example1

• They are redirected to: https://store-b.com/products/example1

If this option is disabled, they will be redirected to: https://store-b.com/

Exclude specific URLs from geolocation

Sometimes you might want to disable the popup or redirection on specific pages—like a shared blog, press section, or landing pages. By excluding URLs, Orbe will stay inactive on those pages.

Example use case

Imagine you have a shared blog hosted in your US store, and users from other countries should access it without redirection. To prevent Orbe from triggering, add an exclusion like: /blogs/global-blog*

This disables both the popup and any redirection logic on all pages that start with that path.

URL exclusions give you control over where and when Orbe’s popup and redirect logic should apply.

How to format exclusions

• Add relative URLs only (no domain)

• Use an asterisk * to match all content after the URL

• Separate multiple URLs with commas

Example: /blogs/global-blog*, /pages/summer-sale, /pages/about-us

FAQs

What happens if my store doesn't have the same URL structure?

Use the "Redirect to homepage" option. It avoids 404 errors by sending users to the homepage of the correct store.

What if I want users to land on the same page in another store?

Enable "Redirect to the equivalent page in the correct stores." It works only if all your stores follow the same URL structure.

How do I make sure certain pages never trigger the popup or redirection?

Use the exclusion rules to disable Orbe on any URL. Make sure to format the paths correctly (e.g., /blogs/global*).

Can I exclude only one specific page?

Yes. Just use the full relative URL without *, like /pages/press.