Settings

Set up redirect behavior

When connecting multiple stores, you can decide how redirections between them should work. There are two options:

Redirect to homepage

Use this if your stores don’t share the same URL structure.

This option redirects users to the homepage of the correct store. It helps prevent 404 errors when equivalent pages don’t exist across stores.

Redirect to the same page

Use this if your stores share the same URL paths.

When enabled, Orbe redirects users to the same page they were visiting, but in the correct store.

For example:

• The user lands on: https://store-a.com/products/example1

• They are redirected to: https://store-b.com/products/example1

If this option is disabled, they will be redirected to: https://store-b.com/

Exclude specific URLs from geolocation

Sometimes you might want to disable the popup or redirection on specific pages—like a shared blog, press section, or landing pages. By excluding URLs, Orbe will stay inactive on those pages.

Example use case

Imagine you have a shared blog hosted in your US store, and users from other countries should access it without redirection. To prevent Orbe from triggering, add an exclusion like: /blogs/global-blog*

This disables both the popup and any redirection logic on all pages that start with that path.

URL exclusions give you control over where and when Orbe’s popup and redirect logic should apply.

How to format exclusions

• Add relative URLs only (no domain)

• Use an asterisk * to match all content after the URL

• Separate multiple URLs with commas

Example: /blogs/global-blog*, /pages/summer-sale, /pages/about-us

FAQs

What happens if my store doesn't have the same URL structure?

Use the "Redirect to homepage" option. It avoids 404 errors by sending users to the homepage of the correct store.

What if I want users to land on the same page in another store?

Enable "Redirect to the equivalent page in the correct stores." It works only if all your stores follow the same URL structure.

How do I make sure certain pages never trigger the popup or redirection?

Use the exclusion rules to disable Orbe on any URL. Make sure to format the paths correctly (e.g., /blogs/global*).

Can I exclude only one specific page?

Yes. Just use the full relative URL without *, like /pages/press.

Shared settings across stores

You’ll only see Shared settings if your account meets both conditions below:

• You’re on an Orbe Plus or Enterprise plan;

• You have more than one store connected to Orbe.

If either requirement isn’t met, the Shared settings option won’t appear in your dashboard.

What Shared settings is

Shared settings let you apply the same configuration across all your connected stores, so you don’t need to repeat the same update over and over. Each section can be shared or kept independent, giving you full flexibility: make a change once when all stores should behave the same, or switch a section back to local settings when you need exceptions for specific markets.

It works per section, not globally. This means you decide in each specific tab whether settings are shared or kept independent. The feature is available in:

• Settings → Geolocation;

• Settings → Custom code;

• and Integrations → All, Internationalization and/or marketing.

You choose, in each section, whether the settings are shared between stores or managed independently. It does not affect the “Connect stores” setup itself.

When you turn Shared settings on

When you activate Shared settings in a section, Orbe immediately takes the settings from the store you’re currently editing and copies them to all other connected stores for that specific section.

From there, the section becomes shared: any change you make and save is automatically synced across all stores, so you only need to configure it once.

When saving changes with Shared settings on

Once a section is shared, you only need to configure it once. Any change you make (no matter which store you’re editing from) will automatically sync across all connected stores for that section.

All stores stay perfectly aligned, so your setup remains consistent everywhere without extra steps.

When you turn Shared settings off

When you switch Shared settings off in a section, synchronization stops right away. Nothing is reversed or overwritten: each store keeps the settings it already had at that moment.

From then on, changes you make apply only to the store you’re currently editing, and that section becomes fully independent again for every store.

FAQs

If I activate Shared settings, will changes apply to all my stores?

Yes. As long as Shared settings is on in a section, anything you edit there will be synced across all connected stores.

If Shared settings is off, do changes apply only to one store?

Exactly. With it off, each store has its own local settings. Changes affect only the store you're editing.

Can I keep different settings for different stores?

Yes. Shared settings works per section, not globally.

• If Shared settings is on in a section, all stores share those settings.

• If it’s off, that section is independent for every store.

What happens if I turn Shared settings on later?

Orbe will take the settings of the store you are currently editing and push them to all other stores for that section, then start syncing going forward.

What happens if I turn it off later?

The sync stops. All stores keep the settings they currently have (nothing is undone). From there, each store becomes independent again for that section.