Redirect to another store

Orbe allows you to connect all your regional stores (whether on Shopify, BigCommerce, Magento, WooCommerce, Amazon, or other technologies) into a single, unified shopping experience.

When customers visit any of your stores, they'll see the same geolocation popup and selectors with all available countries and languages, no matter where they land.

This way, your store feels like one global storefront, even if it runs across multiple platforms.

How it works

Orbe merges the country and language options from all your connected stores into a single, consistent selector and popup.

Your customers will always see the full list of markets you support, without knowing they're navigating between different stores behind the scenes.

You only need to subscribe to Orbe on one store (what we call your main store). All other connected stores can stay on the Free plan and are fully sponsored.

Add a Shopify store

Before adding a store, make sure Orbe is installed on the Free plan in the store you want to connect.

You only need to subscribe to Orbe on one store (what we call your main store). All other connected stores can stay on the Free plan and are fully sponsored.

To add a Shopify store:

1. In the store you want to connect, install Orbe on the Free plan.

2. In that store, go to Connect stores and copy the Account ID.

3. Go to your main store (the one with a subscription) and open Connect stores.

4. Click Connect store, select Shopify, and paste the Account ID.

5. Go to this new store and approve the connection. This step is required to verify your ownership of the store.

6. Click Save.

Repeat for each store you want to connect.

Things to keep in mind

If you don’t have access to install Orbe in a Shopify store (for example, in a distributor or franchise store), select "Other platform" (adding it as an external store).

However, we only recommend this when there's no alternative. Installing Orbe on the Free plan is always preferred to ensure a fully synced and consistent experience.

Duplicates

When two or more connected stores include the same country, Orbe automatically handles the conflict, keeping the country active in one store and deactivated in the other.

From the Connect stores view, you can see at a glance all the countries in each store (active and deactivated) without any extra clicks.

If a country appears in more than one store, you'll see a +X in other stores label. Click it to expand and see exactly which stores have it and whether it's active or not.

How Orbe decides which store gets the country by default:

1. If one of the stores is set as primary, that store gets the country active by default.

2. If no store is set as primary, the store that was connected first gets the country active. The same country in the newly connected store will appear as deactivated.

To move a country from one store to another:

1. In the Connect stores view, find the store you want to receive the traffic.

2. Click Edit (the pencil icon) on that store.

3. You'll see only the countries that are duplicated across stores. Select the country you want to move.

4. Confirm the change. Orbe will activate the country in this store and deactivate it in the other automatically.

Example You have Store A (connected first) and Store B (connected later), and both include Spain. Orbe will automatically keep Spain active in Store A and deactivated in Store B. If you want Spanish traffic to go to Store B instead, click Edit on Store B, find Spain, and activate it there. Orbe will deactivate it in Store A automatically.

Once you've made a change, click the three dots next to the store and select Refresh data to see the update reflected immediately.

Add a store from another platform

To connect an external store (Magento, WooCommerce, BigCommerce, Amazon, etc.):

1. In your main store, go to Connect stores.

2. Click Connect store, then select the platform.

3. Enter the store URL and click Save.

4. Assign all the countries this store will serve.

5. For each country, define the languages, currency, and whether the URL changes based on country or language.

   1. This step is required. The store will remain in Pending status and won’t be added until everything is set.

   2. (Optional) Enable Redirect with full path URL if the store you’re connecting uses the same URL structure. For example, if /products/example exists in both stores, this option will redirect the user to the exact same page instead of the homepage.

6. Click Save to finish.

The store will now appear in your geolocation popup and selector like any other Shopify store.

Things to keep in mind

If the same country is assigned to both a Shopify store and an external store, Orbe will prioritize the external store.

Set up your country and language selector

You need to use one of Orbe's selectors to give your customers access to all countries and languages across your connected stores.

If a customer uses the native selector from your theme to change their country or language:

• It only displays the countries and languages available in the current store. It is not aware of the complete list of markets across all your stores.

• The experience will feel disconnected when navigating between stores.

• It will not update their preferences on Orbe, so the redirection logic may not behave as expected.

Only Orbe’s selectors show all available countries and languages, and sync with the popup and redirection logic.

To make sure everything works as expected, use a selector built by Orbe: Overview

FAQs

I want to move a country from one store to another. How do I do it?

Just go to the new store where you want to manage that country and click Refresh data in Orbe. Orbe will detect the overlap and let you reassign it to the new store.

Do I need to install Orbe in all stores?

Yes, Orbe must be installed in all connected stores, but only one of them needs a Plus or Enterprise plan.

Do I need to configure the popup in every store?

Yes. Since the popup is a Shopify app embed, you must activate it manually in the theme editor of each live theme across your connected stores. You can follow this guide to do it step by step.

Can I connect more than 4 stores?

Yes, but you'll need an Enterprise plan. Contact us and we'll help you upgrade.