Migrate from Shopify's Geolocation

Welcome to our guide on transitioning from Shopify's Geolocation app to Orbe.

On December 1st, 2024, Shopify’s Geolocation app will be sunset, and the app will be uninstalled from shops that have it installed.

What are the main differences between Geolocation by Shopify and Orbe?

Orbe introduces a streamlined, customizable popup that seamlessly aligns with your brand guidelines, enhancing the overall user experience. Distinct from the Shopify Geolocation app, here are the key disparities:

  • Continuous Functionality: Orbe ensures ongoing accuracy by confirming the customer's correct shopping experience. This prevents accidental visits to alternate experiences featuring distinct prices, products, content, currencies, or languages. Unlike the Shopify Geolocation App, which operates only during the initial visit and lacks the capability for automatic redirections, leading to certain issues.

  • Consent Management: Orbe records user consent, preventing the popup from reappearing during subsequent visits and guaranteeing consistent placement within the appropriate experience.

  • Customization Power: Our popups are fully customizable, allowing you to tailor the appearance and content of the geolocation recommendation popup directly from the Shopify Theme Editor. Titles and text can be adjusted to cater to diverse languages.

  • Multi-Store Geolocation: Orbe effortlessly links with multiple Shopify stores, directing customers to their ideal shopping experience through geolocation.

  • Country Selector: Orbe empowers users to adjust their preferences by offering a market selector.

  • Integration with Klaviyo: Orbe integrates with Klaviyo, enabling the transmission of user preferences to personalize email campaigns based on preferred language and country.

  • Built for Shopify: Orbe proudly bears the 'Built for Shopify' emblem, a distinction recognizing top-tier apps within the Shopify App Store for performance, speed, and design.

  • Robust Support: Our customer support is accessible from 9 am to 6 pm (CET Time), Monday to Friday. Our app boasts a sterling 5-star rating, a testament to the appreciation shared by numerous merchants.

In essence, Orbe Geolocation not only offers a sophisticated solution but also consistently surpasses the capabilities of the Shopify Geolocation app, providing a comprehensive and tailored geolocation experience for your customers.

This article will walk you through each process step, ensuring a smooth and straightforward migration.

1. Installing Orbe in your store

Start by visiting the Shopify App Store and searching for Geolocation Orbe. Click "Install app" to begin the installation process. Follow the prompts to integrate Orbe with your Shopify store successfully.

Once installed, you can choose a plan that best suits your business needs. Orbe offers various options tailored to different store sizes and requirements.

Once you have installed Orbe, you will find a two-step onboarding process. Its purpose is to briefly explain how Orbe works and assist you in configuring your store's geolocation. To do this, click on 'Customize popup,' and you will be taken to the Shopify Theme Editor.

For more detailed instructions on setting up the App Embed correctly, we recommend referring to the "Enable the Geolocation Popup" tutorial.

2. Customize the Orbe App Embed and enable it

Orbe allows you to customize the geolocation popup to match your store's theme and your specific needs.

Once you've tailored the Orbe popup to your liking, it's time to enable it:

  1. You can disable the "Test mode" as it's only for customizing it while you're in the Shopify Theme Editor

  2. Leave the Geolocation Popup app embed of Orbe enabled and Click "Save".

3. You can disable or uninstall the Shopify's Geolocation App

Once Orbe is enabled, you can disable and uninstall the Geolocation app recommendations from your store.

This action will remove the app from your store, and Orbe will take over the geolocation functionalities.

By following these steps, you can ensure that your store provides a localized shopping experience for your customers without any interruption.

If you have any questions or need further assistance, please contact our support team at support@orbe.app.

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