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Connect multiple stores

Learn how to connect multiple Shopify Expansion stores
For some brands with globally dispersed teams that independently manage operations in their local markets, it's often preferred to sell cross-border using multiple stores, along with the ability to sell and get paid in different currencies. In this way, they create multiple Expansion stores for some strategic countries.
In Orbe, we have developed a feature which allows connecting these multiple Expansion stores and Shopify Markets simultaneously and redirecting the customers to the right shopping experience.
This feature is included in the Orbe Plus Plan and allows connecting out of five stores. For more stores, we recommend contacting our team through Live Chat or email to ask for a custom plan which allows connecting as many stores as you need.
Each expansion store has a different platform domain. For example, "store-us.myshopify.com", "store-europe.myshopify.com" and "store-international.myshopify.com"
In this article, we will explain how you can connect these multiple Shopify Stores:

Step 1. Upgrade your plan to Plus

Open Orbe and go to the "Plans" section. Click on "Go Plus", then "Approve" the payment.
Consider that you can save 20% yearly if you pay for the annual plan, and you will have the first 30 days as a trial.

Step 2. Add your primary store

Go to the "Sync Stores" section in the store where you paid for the Plus Plan and add it as "Primary Store". Then copy the code that Orbe generates and paste it into your secondary stores.

Step 3. Add your secondary stores

Go to the "Sync Stores" section in all your secondary stores, add them as "Secondary Store", and paste the code generated in your primary store:
Repeat this action for all the Expansion stores you want to connect and click "Save".

Step 4. Remove duplications

Suppose there are duplications, and in your Shopify Markets settings, you set up to sell to one specific country from two stores. In that case, Orbe will detect it and give you the option to select to which store you want to redirect your customers when they visit your website from those countries.
For example, if you have connected two stores and in both, you set up the shipping to France, you will need to select which is the right shopping experience for your French users:
If you connect more than two stores, paste the code in all your stores before deciding on the right store for each country. Until you don't connect all the stores, Orbe cannot read all your Markets settings and identify all the duplications.
Orbe can identify your duplicities and allow you to choose the right store for each country. However, you should fix the problem directly from your Markets settings. So, following the previous example, if you decide to ship to France from mushdeskco.myshopify.com, you should remove France from your Markets settings at orbeapp.myshopify.com.

Why should you modify your Markets settings?

If you connect two stores and France is added to both. Orbe will allow you to select where to redirect your users when they visit your website from an IP French Address.
Following the previous example where we decided to ship to France from mushdeskco.myshopify.com if you still have the market France available in your store, Shopify will prioritize this in front of your selection in Orbe. So, you won't be able to redirect your French user to mushdeskco.myshopify.com.
Remember, if you modify your Markets settings, you must resync your Markets from Orbe, as explained in this article.

When will your selection work?

Let's say that apart from mushdeskco.myshopify.com and orbeapp.myshopify.com, you also have a third store that wants to conneprioritizeinternational.myshopify.com.
In mushdeskco.myshopify.com and orbeapp.myshopify.com, you don't have a single market for France or an international market for France. So, you don't ship to this country from there.
In this context, when your French user visits store-international.myshopify.com from France, Orbe will prioritize your decision and redirect them to mushdeskco.myshopify.com.

Step 5. Activate the full path URL redirection

When you connect different stores using Orbe, you can activate the option "Redirection with full path URL" if you have the same URL structure in all your domains and want to redirect the customer to the exact page where they landed but on the good shopping experience.
Let's see this with one example. Imagine your customer arrives at https://mushdeskco.com/products/example1, and you have the full path URL activated. In this case, the redirection will move them to the same product in the other store: https://orbeapp.com/products/example1. However, if the full path URL is disabled, you will move them to the Home: https://orbeapp.com/.

What happens if you don't have the same URL in multiple stores?

Following the previous example, if you move the user from https://mushdeskco.com/products/example1 to https://orbeapp.com/products/example1, but this second link doesn't exist, then your customer will have a 404 error.

Is it possible to exclude specific URLs from full path redirection?

Yes, it is possible. In this scenario, the product URL structure is the same across all three stores, but the blog section is shared among the websites, and you do not want the popup to appear on the blog pages. To achieve this, you can simply add "/blogs/blog/*" to exclude all the URLs related to the blog from Orbe's functionality. As a result, Orbe will not be active on those pages, and there won't be redirection on those pages.
If you only want to disable the full path redirect on a specific page, you can add the entire URL for that page.
In case you need to add multiple URLs, simply separate them with commas.

Step 6. Enable the popup in all your stores

Once you have connected and synced your markets, you must enable the popup in all the stores. If you still have questions about customizing it, please read the following article.

FAQs

Is it possible to connect a Shopify store with a store created on another platform such as Magento, Prestashop, Salesforce Commerce, or others?
Imagine that your brand has a store created for Europe on Shopify and a store created for the US on Magento. In this case, Orbe can also connect your stores so that when a user located in the US visits the European store, they will be redirected to the store created on Magento.
However, since Orbe is currently not available on other e-commerce platforms, it is not possible for European users visiting the US experience (Magento) to be redirected to Shopify.
Thus, the redirection is unidirectional, from Shopify to other platforms, never from other platforms to Shopify.
If you are interested in this feature, please contact our team through the support form or Live Chat.
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